FAQ

Questions? I have answers.

Everything you need to know before booking — from how the process works to what you'll walk away with.

  • The short answer: I don't just tell you your season — I make sure you understand it. My approach is educational by design. I walk you through exactly why your best colors work and why your worst ones don't, explaining the role your undertone, depth, and brightness play in every recommendation. I take my time, I answer every question, and I don't consider a session complete until you feel genuinely confident in your results.

  • Yes — with the right photos. I've developed a detailed photo guide that walks you through exactly what to wear, how to set up your lighting, and what angles work best. Many clients are surprised by how thorough and accurate the virtual results are.

  • I come to you anywhere in Los Angeles with everything I need. Using professional fabric drapes, I'll work through your undertone, depth, and brightness in real time. I'll talk you through every step as we go, explaining what I'm seeing and why. Your digital swatches will follow shortly after the session.

  • Both include the same full written analysis and digital swatches. The consult adds a 30-minute 1:1 video call where I walk through your results with you in real time — so you can ask questions, see examples, and leave feeling fully confident in your palette.

  • Yes — group sessions are one of my favorite things to do. They're a great option for friend groups, birthdays, bachelorettes, or anyone who wants to share the experience. I come to your location in Los Angeles and analyze each person individually while the group watches and learns together. Get in touch to discuss availability and pricing.

  • Within a 5-7 business days of receiving your photos. I take my time because the detail in the report is what makes the experience worthwhile.

  • You can reach me directly at thefrankelfilter@gmail.com or through the contact form on this site. I typically respond within 24 hours. You're also welcome to DM me on Instagram @thefrankelfilter — I'm always happy to answer questions before you book.